top of page

Shipping Policy

Roda Polo Ltd Shipping Policy.

Last updated: 24/07/24

​

Order Processing Times:

​

  • All orders for wheels will be fulfilled subject to delivery timelines from the KingSong factory in China to the KingSong Europe depot. 

  • On arrival at the KingSong Europe depot, products will be delivered to the customer within 14 days.

  • Customers will be kept up to date via email concerning any unforeseen delays.

​

Domestic & International Shipping Options

​

  • We can only ship products to mainland EU and UK only.  

  • Roda Polo Ltd must be consulted with regard to shipping to non-mainland EU/UK and other territories before an order is placed by the customer.  

  • Please contact us at info@rodapolouk.com.

​

Shipping Costs

​

  • Shipping is free to mainland EU and UK.  

  • Shipping costs to non-mainland EU/UK and other territories must be agreed with Roda Polo Ltd before ordering, on a best effort, case by case basis and paid by the customer.

  • Please contact us at info@rodapolouk.com.

​

Returns Policy

 

  • Please see information on the product pages for information on our returns policy. 

  • Potential service interruptions. 

  • Orders may take longer to arrive due to variables outside of our control. Should unforeseen delays occur, the customer will be kept up to date via email.

​

Order Tracking Details

​

  • Once the shipment has been received from KingSong China into the EU, customers will receive a confirmation email from Roda Polo Ltd, confirming the delivery timeline. 

bottom of page