Shipping Policy
Roda Polo Ltd Shipping Policy.
Last updated: 24/07/24
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Order Processing Times:
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All orders for wheels will be fulfilled subject to delivery timelines from the KingSong factory in China to the KingSong Europe depot.
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On arrival at the KingSong Europe depot, products will be delivered to the customer within 14 days.
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Customers will be kept up to date via email concerning any unforeseen delays.
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Domestic & International Shipping Options
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We can only ship products to mainland EU and UK only.
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Roda Polo Ltd must be consulted with regard to shipping to non-mainland EU/UK and other territories before an order is placed by the customer.
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Please contact us at info@rodapolouk.com.
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Shipping Costs
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Shipping is free to mainland EU and UK.
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Shipping costs to non-mainland EU/UK and other territories must be agreed with Roda Polo Ltd before ordering, on a best effort, case by case basis and paid by the customer.
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Please contact us at info@rodapolouk.com.
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Returns Policy
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Please see information on the product pages for information on our returns policy.
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Potential service interruptions.
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Orders may take longer to arrive due to variables outside of our control. Should unforeseen delays occur, the customer will be kept up to date via email.
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Order Tracking Details
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Once the shipment has been received from KingSong China into the EU, customers will receive a confirmation email from Roda Polo Ltd, confirming the delivery timeline.